STAY AWAY FROM SCAM--Update Every 2 Week

2021-08-30

According to a survey initiated by us, nearly half of our customers have experienced scam, ranging from tens of dollars to thousands of dollars. The main two types of scam are non-delivery after payment and incorrect goods.
As a responsible supplier, we want to tell our new customer ACEKICKS is a honest supplier and how ACEKICK protects you through the aspects below.

1. Tracking Number（Update Every 2 Weeks）

We will update some fresh tracking numbers here weekly, so you can track it on FedEx or TNT official site to verify it.

2. Package Picture (Update Every 2 Weeks)

We will also share some package pics here weekly. (To protect the customer privacy, we will hide the customer name)

You also can click HERE to check our 【History Package Sending Record】

3. Quality Check Video

We will take a 30-60s long quality check video with name paper for customer before product shipped out, which is like the pic shows below. (To protect the customer privacy, we hide the customer name).

4. Customer Review

You can check our customer review at 3 places.

a. Our customer review instagram @flam_cusreview (It has been banned again! Our orginal customer review account @flam_cr was banned by Instagram 😢)

b. Trustpilot: We got 4.5/5 grades on Trustpilot (Our newest grade is 4.9). As far as we know, we are one of the few suppliers with such a high score in trustpilot. (Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide).

You can click HERE to enter our Trust Pilot profile and check more reviews

c. you also can check customer reviews under the product page.

5. Customer Service

We will also create the customer service group after customer places the order. We will add at least two support staffs in the group so that we can reply you in time. (To protect the customer privacy, we will hide the customer name).

6. Report Scammer

Again, as a responsible supplier, we hate cheater too! Customer can tell us the info of scam person, instagram and site. We will share the info on our site in order to help people avoid fraud. We will reward you 5 USD.

Finally, if you have any other doubts or need support, please contact us online or add our whatsapp (+86 156 7671 7421)